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(COM 1304 / CLIN 1601) Communicating Around Mass Trauma: Implications for Public Health and Response(COM 1304 / CLIN 1601) Communicating Around Mass Trauma: Implications for Public Health and Response

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Estimated Length: 30 minute(s)

Description

Jeanne Meserve, CNN Homeland Security Correspondent, discusses ways to communicate about mass trauma incidents, and provides several lessons learned pertaining to the public health response after the release of anthrax in 2001. She describes how quickly the information changed during that period, and how inaccurate and misleading many of the initial U.S. public health announcements were. 

Lessons

  1. Jeanne Meserve: 911 Conference
  2. Satisfaction Survey
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